RETURN POLICY

We at Ecomm Shipments are certain that you will be satisfied with the product you ordered. We guarantee that all items are top quality Bullets 4 Peace ™ merchandise.

Ecomm Shipments handles returns or exchanges for orders placed via this website. Do not contact Bullets 4 Peace or any other retailers for issues with orders placed via this website.

Returns are accepted under the following circumstances:

1. Defect in workmanship
2. Wrong Item Shipped

ALL RETURNS MUST BE AUTHORIZED.

To receive authorization for a return, you must contact customer service at info@ecommshipments.com to obtain a Return Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee.

Please note, we do not backorder. If the requested items are not in stock by the time we process your RA, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. (in which case the 15% restocking fee will be waived)

All items must be returned in a new, unused condition. All original tags must still be attached.

Please specify the reason for the return on the original invoice.

If the merchandise that you received was a defective item, you must notify us within 5 business days of receipt of the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.

Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs.

We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund an amount up to the cost that it cost us to ship the original order to you.

Return authorizations must be requested within 2 weeks of the original ship date for all domestic orders, and within 1 month of the original ship date for international orders.

Please include the following with your return:

1. Return Authorization Number (RA #)
2. Invoice Number
3. Item Number
4. Name and Address
5. Email Address
6. Telephone Number
7. Brief reason for your return (Ecomm Shipments strives for customer satisfaction).

Once you receive your Return Authorization Number, the product is to be shipped back to us with the product tag attached. The product must be unused and in the condition under which it was shipped. Please include a copy of the packing list with the returned merchandise and the Return Authorization Number.

Customer is responsible for the shipping cost of returning the product insured through a traceable carrier.

Please allow 7 days for your credit card reimbursement once Ecomm Shipments receives the product.

We will notify you via e-mail once your return has been processed.